United Kingdom Shipping
Free Shipping: Available for all UK orders over £100.
Carriers Used: We ship using Royal Mail Tracked 48 and Royal Mail Special Delivery Guaranteed by 1pm services.
Processing & Dispatch Time: Orders are processed within 24 hours (Monday to Friday, excluding public holidays) and dispatched the next working day.
Delivery Time: Estimated delivery is 1–4 working days, depending on the shipping option selected at checkout. Deliveries to remote areas such as the Highlands and Islands may take longer.
Weekend Orders: Orders placed after 12 PM on Friday, or on weekends, will be dispatched the following Monday (excluding bank holidays).
Tracking Information: Once your order is dispatched, you will receive a confirmation email with tracking details.
Shipping Fees: Shipping costs are calculated at checkout and depend on the delivery method selected and total order value. Free shipping is automatically applied at checkout for qualifying orders.
Delivery Delays: While we aim for timely deliveries, delays may occur due to Royal Mail disruptions, adverse weather, or other external factors. We are not responsible for such delays but will support you in resolving any issues, including helping to track or replace lost parcels where necessary.
Returns & Refunds
For full details on returns, cancellations, and refunds, please refer to our Returns & Refunds Policy.
Customer Support
If you have any questions or require assistance, please contact us:
- Email: info@perfumo.co.uk
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Telephone: 07926 980057
Business Address
Perfumo
32a Walsworth Rd
Hitchin
SG4 9ST
United Kingdom
Thank you for shopping with PERFUMO. We appreciate your support!